Privacy Policy
GIDEO LLC and SWAC TV (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information from users of our CTV Apps (the “App”).
1. Information We Collect
We do not collect personally identifiable information from users directly through our CTV Apps. However, CTV platforms may collect certain usage or device information as part of their platform operations. Please refer to specific CTV platform privacy policies for more details.
We may collect limited, non-personal data such as:
a. General viewing habits (e.g., which videos are watched most)
b. App performance metrics (e.g., load times, crashes)
2. How We Use Information
We use this information to:
a. Improve channel performance
b. Enhance viewer experience
c. Make content decisions
We do not sell personal information.
3. Third-Party Services & Data Sharing
Our App may include embedded advertising from Roku or other third-party platforms. These services may collect information in accordance with their own privacy policies.
We may also share limited, non-identifying information with trusted third-party partners, including:
a. Analytics providers (to measure usage and improve performance)
b. Advertising platforms, Demand-Side Platforms (DSPs), and Supply-Side Platforms (SSPs) (to deliver and measure advertising)
c. Fraud-prevention and security vendors (to protect against invalid traffic and misuse)
This sharing enables advertising and measurement functions but does not involve the sale of personal data.
4. User Rights (GDPR / CCPA)
Depending on your location, you may have rights under applicable data protection laws such as the EU General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA). These may include:
a. The right to access the data we hold about you
b. The right to request correction of inaccurate information
c. The right to request deletion of your data
d. The right to restrict or object to processing
e. The right to receive your data in a portable format
f. The right to lodge a complaint with a supervisory authority
To exercise these rights, contact us at support@gideo.video.
5. Children’s Privacy
This App is not directed to children under 13 and does not knowingly collect any personal data from children.
6. Opt-Out of Targeted Advertising
You may opt out of interest-based advertising by:
a. Visiting the Network Advertising Initiative opt-out page: https://optout.networkadvertising.org
b. Adjusting your preferences in Google Ads Settings: https://adssettings.google.com
c. Contacting us directly at support@gideo.video
Opting out will not eliminate ads, but may result in ads that are less relevant.
7. Changes to This Policy
This Privacy Policy was last updated on August 28, 2025. We will update this page when changes are made and maintain a change log. For significant updates, we will provide additional notice through the App or our website.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: support@gideo.video
Website: www.gideo.video
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You can choose to opt-in via the cookie banner options when you initially visit our web site and give consent for the processing for all categories of cookies except for the Necessary cookies which are needed for the website to function and cannot be switched off in our systems.
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Security
We are committed to protecting the personal information you share with us and utilize a combination of industry-standard security technologies, procedures, and organizational measures to help protect your personal information from unauthorized access, use or disclosure. We continuously pursue the technological progress and improve our technical and organizational measures to meet the challenges.
User Rights
Individuals seeking to enforce their rights should use the contact information under Privacy Contact and Compliance Information. Take into account that unambiguous identification of the individual is necessary in order to exercise user rights under data privacy laws.
The following are the user rights under GDPR:
the right to withdraw consent
to be informed
to access
to rectification
to request deletion
to restrict processing
to data portability
to object
rights in relation to automated decision making and profiling
User rights as defined within CCPA are:
the right to access the personal information
to know what personal data a business plans on collecting from them before the point of collection
to opt in or out of marketing, analytics, and other similar activities
to equal services without discrimination
to request deletion of personal data
We will respond to your request within a reasonable timeframe as defined in the data privacy laws (GDPR, CCPA). Individuals seeking access to their personal information that we have received from a customer must contact the customer directly. We require our customers to comply with applicable privacy laws and regulations pertaining to the use of GoldenTV Services including, but not limited to, that all messages sent by our customers utilizing GoldenTV Services, in whatever medium, contain the valid name and required contact information for the customer.
Third Party Websites and Cookies
Our website may contain links to third-party websites, including social media websites. While we try to link only to websites that share our high standards and respect for privacy, we are not responsible for the content or the privacy practices of any third-party websites. The use of cookies by these third parties is not covered by this Policy. We do not have access or control over these cookies. For this reason, we encourage you to review the privacy policies of these websites before disclosing any personal information to or through them.
Privacy Compliance and Contact Information
Should you have any privacy-related questions or comments relating to this Policy, please contact our Privacy Team:
Email: privacy@getgolden.tv Contact Office: GoldenTV, 3579 East Foothill Boulevard, Suite 546, Pasadena, CA 91107
Changes in Privacy Policy
We reserve the right to change our security and data protection measures. In such cases, we will amend our data protection notice accordingly. Please, therefore, notice the current version of our data protection notice, as this is subject to changes.